| Polfalden Boarding Kennels & Cattery |
F.A.Q's
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''For the discerning pet owner''
Are my pets insured whilst in your care?
Yes, insurance is provided by 'Pet Plan'. Please ask if you
require specific details.
Do my pets need to be vaccinated?
All animals arriving at the kennels for boarding must have a
current vaccination certificate, this is to protect your pet as
well as others. Your vet will explain these vaccinations to you
but generally it is an initial course of two injections followed by
a yearly booster. Modern vaccines give immunity against
diseases such as Parvovirus, Distemper, Hepatitis,
Leptospirosis (DHL) in dogs, and against Flu and Enteritis
Puppies and kittens should have both sets of initial
vaccinations before boarding.
Adult pets must be up to date with the annual booster
vaccination.
Effective Protection?
The term 'Kennel Cough' is unfair and implies that the disease
comes from Kennels, but dogs are just as likely to be infected
at shows and training classes even at the park,beach or
woodlands for that matter. Dogs become infected from other
coughing dogs,by breathing in infected airborne particles in a
manner similar to the way human colds or influenza are
spread. At the moment the only effective way to protect
against kennel cough caused by Bordetella Bronchiseptica,
(the major cause of Infectious Bronchitis), is Intrac or Nobivac
vaccination. Whilst we do advocate Intrac or Nobivac we do
not make it a mandatory requirement for boarding at the
Kennels, there are vaccines available which protect against
some of the other causes of Kennel Cough. Please discuss
this with your vet.
For further advice about vaccinations please consult your
veterinary surgeon.
Please note that if your dog has had a vaccination for
‘Kennel Cough’ we will not accept the dog for boarding
if the vaccination has been given less than 15 days prior
to boarding
You must bring the vaccination certificate with you. Any
dog without a valid certificate stating the date of
vaccination will not be accepted for boarding.
Thia is an extract from the Nobivac Manufacturers own
website for Veterinary use:
However, for dogs which have not previously been
vaccinated against this disease, it is advisable to allow 14
days between vaccinations and admission to your
kennel. This avoids the risk of animals being boarded that
may be incubating the disease at the time of vaccination.
Do you supply bedding?
Yes, we use machine washable warm fleece style 'Vet-Bed'
bedding. You may bring your own bedding if you wish.
Do I need to bring my pets feeding bowls and food?
No, in order to minimise the stress that may affect your pets
whilst away from home we like to feed the same food that they
would get at home.At Polfalden we consider the dietary needs
of your pet influence greatly its well being whilst in our care, it
is for this reason that we make every effort to offer the same
brand of food that the animal has been used to at home,
however on rare occasions and despite all our efforts some
animals, dogs especially, will lose weight in the kennels.
Although they appear to eat well they can, through constant
activity burn off all the food they are given.
We use top brands such as Eukanuba, Burns and James
Wellbeloved to name but a few, also Iams and Hills for our
feline friends.
If your pet is on a prescription diet you will need to bring your
own food.
Stainless steel food and water bowls are provided.
We have two dogs in our family, can they share one kennel?
Yes, we have 'family' kennels that two, three or four dogs, from
the same family can share.
Can I bring treats and toys?
Yes, we want to make your pets stay as enjoyable as
possible. However, we do supply stimulating toys for walks
and playtimes...although they do tend to disappear into the
kennel of who ever was playing with them last ...
My cat/dog has never been to a cattery/kennels before, is it a
good idea to visit for the weekend? Maybe a Trial Visit?
No, the best time for a first visit is during the week as most
weekends are full. The quieter it is the more time we will be
able to spend with your pet.
A trial visit? A good idea, we will tell you how your pet 'really
was in the Kennel/Cattery....and not just what we think you
want to hear! The truth is the best.
After this try 2 or perhaps three days.
Do you have a veterinary surgeon that you can call on in the
case of an emergency?
Yes, we have a vet on call 24 hours a day and an Animal
Technician (USA) on the premises 24 hrs a day.
Administration of Medication?
Due to the responsibility and time consumption factor it is felt
that a small charge for the administration of medications,
changing of dressings, injections etc.,is made.
Are the kennels and cattery heated?
Yes, they are heated, also heating lamps are available for
elderly pets.
Can I view your facilities before I make a booking?
Yes,inspection is welcome, please phone to find out the best
time to visit.
Our Business Philosophy
The objective of our business is to provide a high quality
reliable service for our customers. We hope you will enjoy
visiting our web site and using our services as much as we
enjoyed providing them for you
.We do reserve the right to refuse to board any pet who shows
aggression, to us, or to other pets, this ensures the well being
of and stress free stay for the other pets in our care.
....Oh yes.....if you are not able to walk your dog on a lead,
please realise it is equally difficult for us.....
| Polfalden Boarding Kennels & Cattery Gollanfield Inverness Scotland IV2 7QT Tel:/Fax: +44 (0)1667 462409 www.polfalden.co.uk |
Hours of Business:
Monday - Friday
10.00am - 5.00pm
Saturday
10.00am - 4.00pm
Sunday
10.00 am - 12.00 Mid Day
We ask that these times are strictly adhered to please, this will
enable us to observe our routine and let us ensure the very best
levels of care for your pets whilst in our care.
Please note: if you arrive after closing times you will not be
given your pet, you will have to collect your pet the following day,
closing times are for a reason and out with these times it is very
disruptive for our other boarders
Please keep dogs on a lead at all times and that cats are
carried in a suitable pet carrier whilst at the premises, thank
you.
Monday - Friday
10.00am - 5.00pm
Saturday
10.00am - 4.00pm
Sunday
10.00 am - 12.00 Mid Day
We ask that these times are strictly adhered to please, this will
enable us to observe our routine and let us ensure the very best
levels of care for your pets whilst in our care.
Please note: if you arrive after closing times you will not be
given your pet, you will have to collect your pet the following day,
closing times are for a reason and out with these times it is very
disruptive for our other boarders
Please keep dogs on a lead at all times and that cats are
carried in a suitable pet carrier whilst at the premises, thank
you.