Kennels & Cattery
''For the discerning pet owner''
Yes, insurance is provided by 'Pet Plan'. Please ask if
you require specific details.
All animals arriving at the kennels for boarding must have
a current vaccination certificate, this is to protect your pet
as well as others. Your vet will explain these vaccinations
to you but generally it is an initial course of two injections
followed by a yearly booster. Modern vaccines give
immunity against diseases such as Parvovirus,
Distemper, Hepatitis, Leptospirosis (DHL) in dogs, and
against Flu and Enteritis
Puppies and kittens should have both sets of initial
vaccinations before boarding.
Adult pets must be up to date with the annual booster
Kennel Cough Vaccine?
Does my dog have to be vaccinated against Kennel
Cough? We do recommend that a kennel cough vaccine
be given, however, if you do choose not to, there is a
chance that your pet may be susceptible to infection.
Please allow a minimum of 21 days between vaccination
( We will not accept into our care any dogs which we
believe to be infected with Kennel Cough.)
The term 'Kennel Cough' is unfair and implies that the
disease comes from Kennels, but dogs are just as likely
to be infected at shows and training classes even at the
park,beach or woodlands for that matter. Dogs become
infected from other coughing dogs,by breathing in
infected airborne particles in a manner similar to the way
human colds or influenza are spread. At the moment the
only effective way to protect against kennel cough
caused by Bordetella Bronchiseptica, (the major cause
of Infectious Bronchitis), is Intrac or Nobivac
vaccination.There are vaccines available which protect
against some of the other causes of Kennel Cough.
Please discuss this with your vet.
For further advice about vaccinations please consult your
You must bring the vaccination certificate with you
so that we can check the dates.... Any dog without a
valid certificate stating vaccination dates and
types will not be accepted for boarding.
Do you supply bedding?
Yes, we use machine washable warm fleece style
'Vet-Bed' bedding. You may bring your own bedding if
Do I need to bring my pets feeding bowls and food?
No, in order to minimise the stress that may affect your
pets whilst away from home we like to feed the same
food that they would get at home.At Polfalden we
consider the dietary needs of your pet influence greatly
its well being whilst in our care, it is for this reason that
we make every effort to offer the same brand of food that
the animal has been used to at home, however on rare
occasions and despite all our efforts some animals, dogs
especially, will lose weight in the kennels. Although they
appear to eat well they can, through constant activity burn
off all the food they are given.
We use top brands such as Eukanuba, Burns and Beta
to name but a few, also Iams and Hills for our feline
If your pet is on a prescription diet you will need to bring
your own food.
There is no discount for you suppling your pets own
food., (unless of course you wish to come in here and
feed it to them and wash the dishes afterwards?)
Stainless steel food and water bowls are provided.
We have two dogs in our family, can they share one
Yes, we have 'family' kennels that two, three or four dogs,
from the same family can share.
Can I bring treats and toys?
Yes, we want to make your pets stay as enjoyable as
possible. However, we do supply stimulating toys for
walks and playtimes...although they do tend to disappear
into the kennel of who ever was playing with them last ...
My cat/dog has never been to a cattery/kennels before, is
it a good idea to visit for the weekend? Maybe a Trial
No, the best time for a first visit is during the week as
most weekends are full. The quieter it is the more time
we will be able to spend with your pet.
A trial visit? A good idea, we will tell you how your pet
'really was in the Kennel/Cattery....and not just what we
think you want to hear! The truth is the best.
After this try 2 or perhaps three days.
Do you have a veterinary surgeon that you can call on in
the case of an emergency?
Yes, we have a vet on call 24 hours a day and an Animal
Technician (USA) on the premises 24 hrs a day.
Administration of Medication?
Due to the responsibility and time consumption factor it is
felt that a small charge for the administration of
medications, changing of dressings, injections etc.,is
Are the kennels and cattery heated?
Yes, they are heated, also heating lamps are available
for elderly pets.
Can I view your facilities before I make a booking?
Yes,inspection is welcome, please phone to find out the
best time to visit.
Our Business Philosophy
The objective of our business is to provide a high quality
reliable service for our customers. We hope you will enjoy
visiting our web site and using our services as much as
we enjoyed providing them for you
....Oh yes.....if you are not able to walk your dog on a
lead, please realise it is equally difficult for us.....
Monday - Saturday : 10.00am - 12.00midday
and 2.00pm - 4.00pm
Sunday: 10.00am - 12.00 midday
(Closed Sunday afternoons)
We ask that these times are strictly adhered to please, this
will enable us to observe our routine and let us ensure the
very best levels of care for your pets whilst in our care.
Please keep dogs on a lead at all times and that cats are
carried in a suitable pet carrier whilst at the premises, thank
Are my pets insured whilst in your care?